Job Description

We welcome candidates with 1-2 years of experience, as well as recent graduates who have completed related internships.

Monthly salary: up to $18,000 MXN per month

Benefits: Pantry vouchers, savings fund, major medical expenses policy, life insurance + above law benefits

Interview process: 3 interviews

Please note that this is a hybrid role based in Guadalajara (near Plaza del Sol) or Mexico City (Lomas de Chapultepec).

Hybrid role requiring 2-3 times in office per week.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Job description:

• Maintain in-depth knowledge of mobile device hardware components.
• Diagnose and resolve hardware issues for a variety of mobile devices (smartphones, tablets, wearables)
• Manage mobile device inventory, including procurement, asset tracking, and lifecycle management
• Collaborate with software teams to solve hardware-related performance issues
• Develop and maintain documentation on hardware troubleshooting procedures and best practices
• Provide technical guidance to other IT support staff on mobile device hardware matters
• Test new mobile devices and recommend hardware upgrades or replacements as needed
• Help in the development and implementation of mobile device policies and security measures
• Coordinate with vendors for device repairs, replacements, and warranty claims
• Stay current with the latest trends and advancements in mobile device hardware technology
  
  

Requirements:

• In-depth knowledge of mobile device hardware components and their functionality
• Strong troubleshooting and problem-solving skills
• Excellent communication and interpersonal skills
• Familiarity with both iOS and Android operating systems and hardware
• Fluent in English (Verbal and Written)
  
  

Compensation:

• MONTHLY SALARY: The gross monthly base salary for your allowance will be $18,000 (eighteen thousand pesos 00/100 M.N.) less taxes
• AGUINALDO: 15 days of salary or the proportional part of the time worked during the year,
  
  

which will be paid no later than December 20 of each year.

• VACATIONS: The vacations to which you are entitled for the first year of service completed are
  
  

12 days, with a vacation premium equivalent to 25% of the salaries corresponding to said

vacation days, which will increase in terms of Law.

• PANTRY VOUCHERS: Additional benefit to your base salary, which consists of an amount of $
  
  

3,153.70 pesos per month in pantry vouchers.

• SAVINGS FUND: You will participate in the Savings Fund that the Company has implemented for
  
  

its staff, to which you will contribute 10% of your monthly salary (limited to by law) and the

Company will contribute an equal amount . The sum of your contributions and those of the

Company, will be delivered to you in the month of December of each year.

Benefits:

• MEDICAL INSURANCE: In accordance with its policies, the Company may contract with the
  
  

insurance agent of your choice, a major medical expenses policy for your benefit with an insured

sum of $4,387,635.00 pesos. The Major medical expenses insurance may also cover your direct

dependents (spouse and children under 25).

• LIFE INSURANCE: In accordance with its policies, the Company may contract with the insurance
  
  

agent of its choice, a policy of life insurance in favor of your beneficiaries. This insurance will be

governed in accordance with the provisions of the respective policy.

• FUNERAL SERVICES AND EXPENSES INSURANCE: With coverage of $ 50,000 pesos